In our continuing effort to provide quality care for our residents, Concord Health Care, Inc., has opened a resident relations hotline for residents, families, and employees of our facilities. If you wish to express concern about the operation of Concord Care Centers, including its management, employees, buildings, operating procedures, or any incidents of suspected or witnessed resident abuse, contact The Concord Care Line.
Please be assured that all concerns will be investigated and addressed. The identity of the individual making the report is not required, but, if provided, will be kept in strictest confidence and will enable us to respond to you personally. To leave a private recorded message, contact:
The Concord Care Line
1-800-293-7196 Extension 170
|
To speak directly to Corporate office staff call:
| Debra Ifft |
Chief Executive Officer |
Extension 104 |